Need help paying your energy bill? Low-income New Yorkers can apply for heating and cooling assistance under the Home Energy Assistance Program, or HEAP.
What is HEAP?
The Home Energy Assistance Program (HEAP) helps low-income people pay the cost of heating their homes.
How does it work?
If you are eligible, you may receive one regular HEAP benefit per season and could also be eligible for an if you are in impending danger of running out of fuel or having your utility service shut off.
How can I apply?
When the HEAP season is open you may apply online if your household resides outside of New York City. This application is for a Regular HEAP benefit only.
When the HEAP season is open you may apply in person:
Outside of New York City at your HEAP Local District Contact, or
New York City residents at your HEAP office.
When the HEAP season is open, print and mail the completed HEAP application:
Outside of New York City mail it to your HEAP Local District Contact, or
New York City residents can mail it to: HRA/HEAP, PO Box 1401, Church Street Station, New York, NY 10008
Remember to sign your name on page 5 of the HEAP application.
If you qualify for HEAP you will be notified no later than 30 business days from the date the local district received your HEAP application.
Are HEAP benefits available year-round?
No, the application period normally begins in early to mid-November and continues into the winter, until funding for the program runs out.
Does it matter what my home’s heating source is?
HEAP may be able to help you if you with: